kdykes

co-founder - @vibe media - www.atvibe.com 
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SaaS companies - take a lesson from Freshbooks...

I don't remember how I came across this job description on the Freshbooks site, but I've gone back to read it at last 20 times & shared with my partner and a few clients. While I admit the position is tempting, this wasn't the reason. It is because Freshbooks 'gets it' in so many ways - and this job description is just one more example. A few points before I share the actual job offer from their site...

  • Unlike Freshbooks, many SaaS companies FAIL to see their API/web services integrations as a key part of their development cycle and product offering. We're not the only ones that feel this way... check out this post on ProgrammableWeb.com - Saas Vendors Need to Get a Clue About API's
  • Companies need to cross the chasm from technical integration to the business side of the API integrations. A web services program correctly implemented can add massive leverage, fill the business development pipeline and lead to substantial revenue and market traction.
  • A correctly developed and managed integrations program can not only add net-new revenue, but it can provide barriers to entry to competition and add to the valuation at an early stage in the growth cycle.

Either follow Fresh books example below or talk with us at @vibe media about our performance compensation-based API Powered Partnerships program. But it's time to view your web integrations from the business angle and not just from the developer/technology angle.

Integrations Business Manager

Are you an entrepreneur at heart? Do you like the idea of leveraging your knowledge and passion for developing new products AND marketing them? Do you love the idea of building relationships and working with partners? If that’s you then we’d love you to consider our role for Integrations Business Manager.

FreshBooks is one of the most popular small business web applications on the Web. But that’s not enough — we want to continually add value for our customer by integrating with the other tools and services our customers use every day. We've done a pretty good job so far with some pretty sweet partners and apps - and now need someone to grab hold and drive this business forward.

As our Integrations Business Manager you’ll be responsible for building our Integrations business out. You’ll source new partners that are a fit for our customers, and then help them understand our API, design, and test their integrations to make sure they are FreshBooks worthy. You’ll build a developer network around FreshBooks that creates a steady stream of new, cool apps for FreshBooks. You’ll help us advance our mobile applications and their adoption. And, importantly, you’ll be a marketing genius when it comes to promoting these integrations to our community.

We will be successful if:

  • You accelerate the growth of customer acknowledged awesome add-ons around FreshBooks
  • You drive a boat-load of new business through the relationships with our partners
  • You establish FreshBooks as the friendliest and smartest integrator… ever
  • You demonstrate and qualify the impact of all your efforts so we can all celebrate your success

We absolutely need you to have:

  • A passion for product, partners and marketing — all of them
  • Proven ability to negotiate win-win arrangements with partners
  • A proven commitment to quality, design, and testing
  • Online marketing savvy and ingenuity
  • A rock solid ability to work with technology
  • The ability to make things happen and get things done
  • Entrepreneurial chutzpah

 

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Filed under  //   api   API Business Development   SaaS   startup  

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Ten unconventional wisdoms for funding startups | VentureBeat

1. Valuation is temporary. Control is forever. Ravikant’s point is that entrepreneurs should make sure that, at the beginning, they always retain control of the company’s voting rights, regardless of how much money they raise. It does no good to have a high valuation where you take in lots of money, if you lose control. The way to do that is to create alternatives to one particular deal, using creative financing ideas.

2. The less you raise, the more it matters. Usually the early raises (first institutional rounds, known as the Series A) have a lot more impact than later raises (Series B+). Usually, this is because early rounds are the most dilutive (i.e., you have to give up a greater percentage control of your company) and establish the terms which are often picked up by the later investors. And the more you raise from investors, the more your control decreases.

3. If you want advice, ask for money. And visa versa. If you go asking for money, VCs give you an earful on how to run your company. If you go asking smart people for advice, eventually you’ll do well enough that those advisors will refer you VCs. This is assuming that you get good advice and follow it. Here’s more on the value of advisors.

4. Money has karma too. Too much money can actually kill a startup because it raises expectations about what kind of return will be possible. Big amounts of money are like drugs. They’re addictive. But it means you can’t go after small markets, even if you can build a highly profitable company. Going after niche markets is a problem because early stage investors know you’re not finance-able by later stage investors, so they won’t fund you. It’s game theory, looking back from the end. As for being lean, Sequoia Capital has taught us why it’s important.

KDYKES: Read this full article because these are key elements that any startup founder needs to understand when going to raise money. In my first company where we raised significant money ($5 million +), we got caught up in the heady times of the late 90's and made stupid mistakes. We raised too much, lost voting rights and watched the subsequent team come in an blow up the company we'd spent years building.

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Filed under  //   funding   leanstartup   startup  

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Am I a Founder? The Adventure of a Lifetime. « Steve Blank

Are you comfortable with:

  • Chaos – startups are disorganized
  • Uncertainty – startups never go per plan

Are you:

  • Resilient – at times you will fail – badly.  How quickly will you recover?
  • Agile – you may find the real opportunities for your company was somewhere else.  Can you recognize and capitalize on them?
  • Creative / Pattern Recognition – can you think “out of the box?”  Or if not, can you recognize patterns others miss?
  • Passionate – is the company/product/customers the most important thing in your life? 24/7?
  • Tenacious – can you keep going when everyone else gives up? Can you keep giving 200% despite all the naysayers who don’t believe in your idea?
  • Articulate – can you create a reality distortion field and have others see and share your vision and passion?

And I remind them that they should be bringing some type of domain expertise (technical or business) to the table.

This is the minimum feature set for founders.

KDYKES: The top 2 - chaos & uncertainty - are seriously important. If you don't have the stomach for it - don't take yourself and your family down that road!!

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Lessons Learned: Using AdWords to assess demand for your new online service, step-by-step

Using AdWords to assess demand for your new online service, step-by-step

Google Analytics ベンチマークIf you want to build an online service, and you don't test it with a fake AdWords campaign ahead of time, you're crazy. That's the conclusion I've come to after watching tons of online products fail for a complete lack of customers. So I thought I would walk you through exactly how to run a "fake landing page" test using cheap tools that require no technical skills whatsoever.

Our goal is to find out whether customers are interested in your product by offering to give (or even sell) it to them, and then failing to deliver on that promise. If you're worried about disappointing some potential customers - don't be. Most of the time, the experiments you run will have a zero percent conversion rate - meaning no customers were harmed during the making of this experiment. And if you do get a handful of people taking you up on the offer, you'll be able to send them a nice personal apology. And if you get tons of people trying to take you up on your offer - congratulations. You probably have a business. Hopefully that will take some of the sting out of the fact that you had to engage in a little trickery.

KDYKES: This is a great approach so you don't waste time or money on an idea that is not fully baked. Go read the full article.

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Filed under  //   leanstartup   SaaS   startup  

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Faith-Based versus Fact-Based Decision Making « Steve Blank

Faith-Based versus Fact-Based Decision Making

Posted on June 5, 2009 by steveblank

I’ve screwed up a lot of startups on faith.

One of the key tenets of entrepreneurship is that you start your company with insufficient resources and knowledge.

Faith-based Entrepreneurship
At first, entrepreneurship is a Faith-based initiative.  There is no certainty about a startup on day-one.  You make several first order approximations about your business model, distribution channels, demand creation, and customer acceptance. You leave the comfort of your existing job, convince a few partners to join you and you jump off the bridge together.

At each startup I couldn’t wait to do this.  No building, no money, no customers, no market?  Great, sign me up.  We’ll build something from scratch.

You start a company on a vision; on a series of Faith-based hypotheses.

Fact-based Execution
However, successfully executing a startup requires the company to become Fact-based as soon as it can. 

Think about all the assumptions you’ve made to get your business off the ground.  Who are the customers?  What problems do they have?  What are their most important problems?  How much would they pay to solve them?  What’s the best way to tell them about our product?…

Ad infinitum. These customer and market risks need to be translated into facts as soon as possible.

You can blindly continue to execute on faith that your hypothesis are correct.  You’ll ship your product and you’ll find out if you were wrong when you run out of money  

Or you can quickly get out of the building and test whether your hypothesis were correct and turn them into facts.

KDYKES: Tremendous insight (1) test your idea with customers as soon as possible (2) transition blind entrepreneurial passion into fact-based decision making and (3) if it will fail, make it fail quickly so you burn less time/money.

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Filed under  //   leanstartup   startup  

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The New New Economy: More Startups, Fewer Giants, Infinite Opportunity

What we have discovered over the past nine months are growing diseconomies of scale. Bigger firms are harder to run on cash flow alone, so they need more debt (oops!). Bigger companies have to place bigger bets but have less and less control over distribution and competition in an increasingly diverse marketplace. Those bets get riskier and the payoffs lower. And as Wall Street firms are learning, bigger companies are going to get more regulated, limiting their flexibility. The stars of finance are fleeing for smaller firms; it's the only place they can imagine getting anything interesting done.

As venture capitalist Paul Graham put it, "It turns out the rule 'large and disciplined organizations win' needs to have a qualification appended: 'at games that change slowly.' No one knew till change reached a sufficient speed."

The result is that the next new economy, the one rising from the ashes of this latest meltdown, will favor the small.

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Filed under  //   leanstartup   startup  

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